How to say you're sorry

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So how do you say you're sorry?  1. First off, you have to really mean it.   2. Look at the person that you're saying sorry to in the eyes, you can also reach out and touch his or her hands.  3. Start by directly saying the word sorry.  And see how he or she reacts and go from there.  4. Don't bring up the past issues, excuses, mistakes and anything that will cause pain at that moment.  5. Work for a resolution.  6. Don't pressure him or her to instantly accept your apology, let time rolls and decide.